Outage in PROS

GSO system issues

Resolved Major
January 25, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor PROS outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PROS, and never miss an outage again.
Start Free Trial

Outage Details

Dear Customers,

Our cloud provider identified a recent WAN update as the likely underlying cause and has taken steps to roll back this update in order to mitigate the issue.

We continue to monitor closely the status of the issue with our Microsoft partner and will keep you updated.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/25/2023 11:23AM

Dear PROS Customers,

We have received confirmation that the network issue has been resolved.
Thank you for your time.

MONITORING almost 2 years ago - at 01/25/2023 10:50AM

Dear PROS Customers,

Please be kindly noted that we are seeing some stability in our network for the last 45 minutes. 
We will continue to monitor this and will keep you updated.

IDENTIFIED almost 2 years ago - at 01/25/2023 10:04AM

Dear PROS Customers,

Our cloud provider identified a recent infrastructure update as the likely underlying cause and has taken steps to roll back this update in order to resolve the issue.

We continue to monitor closely the status of the issue with our Microsoft partner and will keep you updated.

INVESTIGATING almost 2 years ago - at 01/25/2023 10:00AM

Dear Customers,

Our cloud provider identified a recent WAN update as the likely underlying cause and has taken steps to roll back this update in order to mitigate the issue.

We continue to monitor closely the status of the issue with our Microsoft partner and will keep you updated.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime