GSO OneSearch - Dealy in processing of ATPCO updates

Dear Customers,

We would like to inform you the issue is permanently resolved. The provider data has been corrected and is currently processed on our side as expected. Production ATPCO data is up to date on all PROS Data Regions.

In the meantime, should you notice any unexpected behavior, kindly let us know.

Thank you for your understanding!

Dear Customers,

GSO Fare Service (One Search) is currently experiencing an issue with delays in processing ATPCO updates.
We are reaching out to update you that after an investigation performed by our engineering teams, we are observing that One search provider sent corrupted data, which could not be processed by One Search side.
The engineering department is currently in contact with the ATPCO team and they are investigating and working toward a resolution. We will be providing updates on the progress shortly.
Visit My PROS Status on Connect for details.

Dear Customers,

GSO Fare Service (One Search) is currently experiencing an issue with delays in processing ATPCO updates.
We are reaching out to update you that after an investigation performed by our engineering teams, we are observing that One search provider sent corrupted data, which could not be processed by One Search side.
The engineering department is currently in contact with the ATPCO team and they are investigating and working toward a resolution. We will be providing updates on the progress shortly.