Outage in PROS
Service degradation detected for our West Europe based customers
Resolved Minor
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Outage Details
Dear customers,
Starting at 07:22 UTC on 05 Jul 2023, Our West Europe-based customers may experience packet drops and increase latency in application response. Requests timeouts may also be experienced. We are currently investigating traffic ingestion issues as the preliminary root cause.
Sincerely,
PROS Support
Components affected
PROS EU1Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 07/05/2023 03:31PM
Dear customers,
Starting at 07:22 UTC on 05 Jul 2023, Our West Europe-based customers may experience packet drops and increase latency in application response. Requests timeouts may also be experienced. We are currently investigating traffic ingestion issues as the preliminary root cause.
Sincerely,
PROS Support
INVESTIGATING
about 2 years ago - at 07/05/2023 03:25PM
Dear customers,
Starting at 07:22 UTC on 05 Jul 2023, Our West Europe-based customers may experience packet drops and increase latency in application response. Requests timeouts may also be experienced. We are currently investigating traffic ingestion issues as the preliminary root cause.
Sincerely,
PROS Support
Latest PROS outages
Data Platform EU1 region degradation - 2 months ago
Partial outage for smartCPQ in our US1 and EU1 cloud regions - 4 months ago
RTPE Degraded Performance US1 POD - 5 months ago
Degraded performances for smartCPQ in our EU1 cloud region - 6 months ago
Degradation in guidance App - 6 months ago
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