Outage in Proton AI
Issue with data freshness
Resolved MajorIncident Report
Due to a recent code change, some pages in Proton may have displayed stale or outdated data. This issue, began with a Tuesday deployment and lasted until Thursday, resulting in two days of data update downtime. We have identified and fixed the problem and we have scheduled implementation of preventative measures, including enhanced monitoring and comprehensive integration tests, to avoid similar issues in the future. We apologize for the inconvenience. The system has now been fully restored.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/30/2024 03:52PM
Due to a recent code change, some pages in Proton may have displayed stale or outdated data. This issue, began with a Tuesday deployment and lasted until Thursday, resulting in two days of data update downtime. We have identified and fixed the problem and we have scheduled implementation of preventative measures, including enhanced monitoring and comprehensive integration tests, to avoid similar issues in the future. We apologize for the inconvenience. The system has now been fully restored.
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