Outage in Proton

Service Advisory, Proton Mail Bridge, 2024-02-02 14:40 CET

Resolved Minor
February 02, 2024 - Started over 1 year ago - Lasted about 2 months
Official incident page

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Outage Details

Some versions of Proton Mail Bridge are experiencing issues with automatic upgrades. In certain situations, it can lead to downgrading to a previous version, which may affect security and reliability. Affected versions of Proton Mail Bridge: - All platforms (Windows, Linux and macOS) - Versions 3.2.0 to 3.8.1, and version 3.9.0. Recommendation: manually update to the latest version available from https://proton.me/mail/bridge#download. For additional support, consult the following knowledge base article: https://proton.me/support/protonmail-bridge-manual-update, or contact customer support. Other Proton services are not affected by this issue.
Components affected
Proton Bridge
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/26/2024 12:26PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/10/2024 01:36AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 02/02/2024 11:29PM

Some versions of Proton Mail Bridge are experiencing issues with automatic upgrades. In certain situations, it can lead to downgrading to a previous version, which may affect security and reliability.

Affected versions of Proton Mail Bridge:
- All platforms (Windows, Linux and macOS)
- Versions 3.2.0 to 3.8.1, and version 3.9.0.

Recommendation: manually update to the latest version available from https://proton.me/mail/bridge#download.

For additional support, consult the following knowledge base article: https://proton.me/support/protonmail-bridge-manual-update, or contact customer support.

Other Proton services are not affected by this issue.

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