Outage in Proton

Partial outage on Proton VPN servers in Asia

Resolved Minor
May 31, 2024 - Started about 1 year ago - Lasted 6 days
Official incident page

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Outage Details

The global internet incident affecting Cogent, one of the major backbone of the Internet, that we reported yesterday, is unfortunately not fully resolved. For this reason, Proton VPN servers in certain parts of Asia are presently unreachable. Users in Asia should be able to still access any other server, depending on the status of their local network. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/06/2024 01:01PM

The situation has normalized, and no major network interruption have been registered in the region since 2024/06/01.

MONITORING about 1 year ago - at 05/31/2024 07:41PM

Upstream providers have implemented workarounds for the impacted network routes. Countries are coming back. We're monitoring the situation.

INVESTIGATING about 1 year ago - at 05/31/2024 06:23PM

The global internet incident affecting Cogent, one of the major backbone of the Internet, that we reported yesterday, is unfortunately not fully resolved. For this reason, Proton VPN servers in certain parts of Asia are presently unreachable. Users in Asia should be able to still access any other server, depending on the status of their local network. We apologize for the inconvenience.

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