Outage in Proton
Proton VPN issue affecting Windows 7 users
Minor
May 15, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7.
If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations
Components affected
Proton Mobile and Desktop AppsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 12 hours ago - at 05/16/2026 10:45AM
The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.
INVESTIGATING
1 day ago - at 05/15/2026 08:47PM
We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7.
If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations
Latest Proton outages
Server outage on ProtonVPN server in Bangladesh - about 2 months ago
Server outage on Proton VPN servers in Palestine - 3 months ago
Partial outage of Proton Mail & Calendar - 3 months ago
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