Proton Outage History

Proton VPN servers in Andorra experienced a complete outage lasting 2.6 hours, making all regular servers in that location unavailable to users. The issue was caused by problems at the upstream datacenter level. The incident was resolved after coordination with the datacenter provider.

Proton VPN experienced a connection issue affecting only Windows 7 desktop app users for 28.9 hours. Users were unable to establish VPN connections through the desktop app, though manual WireGuard connections served as a workaround. The issue was identified and fixed, with full resolution confirmed after monitoring.

Proton VPN servers in the District of Columbia became unavailable due to an upstream datacenter issue, affecting regular servers for users in that region. The outage lasted approximately 137.8 hours (nearly 6 days) while Proton worked with the datacenter provider to resolve the connectivity problems. The incident was fully resolved after the extended downtime period.

Proton VPN experienced degraded port-forwarding functionality specifically affecting Canadian servers for 2 hours. The issue was identified as affecting only Canadian servers while port-forwarding remained functional in other supported countries. The problem was resolved by reverting a faulty component to a working version.

ProtonVPN servers in Bangladesh became unavailable due to an issue with the upstream datacenter. The outage affected regular servers in that region for approximately 16 days. The incident was resolved by working with the datacenter to restore service.