Outage in Pulsant

Network issues identified at Newcastle Central DC (NE-1)

Resolved Major
March 18, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Pulsant have identified network issues originating from Newcastle Central DC (NE-1). These are currently being investigated by senior network engineers and updates will provided frequently. Please contact Pulsant support if you have any queries on 0345 119 9999 or on the Pulsant Portal - https://portal.pulsant.com/
Components affected
Pulsant Newcastle Pulsant Newcastle Central
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 03/18/2024 01:03PM

This incident has now been resolved and all services are back online.

Please contact Pulsant support if you are experiencing any further issues.

INVESTIGATING 12 months ago - at 03/18/2024 12:05PM

Investigations have ruled out issues with the Pulsant core and attention is now on Pulsant Cloud.

Troubleshooting continues with Cloud and Storage engineers and another update will be provided as soon as possible.

INVESTIGATING 12 months ago - at 03/18/2024 11:49AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 03/18/2024 11:40AM

Pulsant have identified network issues originating from Newcastle Central DC (NE-1).

These are currently being investigated by senior network engineers and updates will provided frequently.

Please contact Pulsant support if you have any queries on 0345 119 9999 or on the Pulsant Portal - https://portal.pulsant.com/

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