Outage in Pulsant
Virgin Media Outage impacting services in Manchester and London
Resolved MinorIncident Report
Pulsant are aware of an ongoing Virgin Media outage in Manchester and London affecting leased lines.
Pulsant is in contact with Virgin Media and will update ASAP.
If you believe you are impacted, please contact Pulsant Support.
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Latest Updates ( sorted recent to last )
MONITORING
6 months ago - at 09/09/2025 03:44PM
Virgin Media has mitigated service impact by implementing a fix as of 14:50, services are up with no further impact seen.
Root Cause investigation is ongoing.
IDENTIFIED
6 months ago - at 09/09/2025 02:13PM
Virgin Media has identified a routing issue affecting a specific backbone device.
Virgin Media has confirmed no further drops for the last 30 minutes.
Virgin Media is currently in bridge calls to establish the root cause so they can mitigate any potential further service disruption.
INVESTIGATING
6 months ago - at 09/09/2025 01:34PM
Pulsant are aware of an ongoing Virgin Media outage in Manchester and London affecting leased lines.
Pulsant is in contact with Virgin Media and will update ASAP.
If you believe you are impacted, please contact Pulsant Support.
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