Outage in Pulsant

Virgin Media Outage impacting services in Manchester and London

Resolved Minor
September 09, 2025 - Started 5 days ago - Lasted about 19 hours
Official incident page

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Outage Details

Pulsant are aware of an ongoing Virgin Media outage in Manchester and London affecting leased lines. Pulsant is in contact with Virgin Media and will update ASAP. If you believe you are impacted, please contact Pulsant Support.
Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 09/09/2025 03:44PM

Virgin Media has mitigated service impact by implementing a fix as of 14:50, services are up with no further impact seen.

Root Cause investigation is ongoing.

IDENTIFIED 5 days ago - at 09/09/2025 02:13PM

Virgin Media has identified a routing issue affecting a specific backbone device.

Virgin Media has confirmed no further drops for the last 30 minutes.

Virgin Media is currently in bridge calls to establish the root cause so they can mitigate any potential further service disruption.

INVESTIGATING 5 days ago - at 09/09/2025 01:34PM

Pulsant are aware of an ongoing Virgin Media outage in Manchester and London affecting leased lines.

Pulsant is in contact with Virgin Media and will update ASAP.

If you believe you are impacted, please contact Pulsant Support.

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