Outage in Pulsant

Issue Identified On Core Network At Milton Keynes SE-1 Data Centre

Resolved Major
May 17, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Pulsant have identified a failed switch on the core network at Milton Keynes SE-1 Data Centre. Initially this was understood to be a loss of resilience, however this has now been confirmed to be affecting clients on a single fed configuration. Work is currently being carried out to rectify this issue and updates will be provided in due course.
Components affected
Pulsant Milton Keynes
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/17/2024 12:30PM

All services have now restored as expected.

Please contact Pulsant support if there are any further issues being experienced.

MONITORING about 1 year ago - at 05/17/2024 11:30AM

A fix has been applied and full service has restored as expected.

We will continue to monitor this.

INVESTIGATING about 1 year ago - at 05/17/2024 08:51AM

Pulsant have identified a failed switch on the core network at Milton Keynes SE-1 Data Centre.

Initially this was understood to be a loss of resilience, however this has now been confirmed to be affecting clients on a single fed configuration.

Work is currently being carried out to rectify this issue and updates will be provided in due course.

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