Outage in Pulsant
Virgin Media Issue - Loss of service between Sheffield & Leeds areas
Resolved Major
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Outage Details
Components affected
Pulsant Leased LinesLatest Updates ( sorted recent to last )
Virgin Media have resolved the fibre break. Pulsant Clients should not be experiencing any further issues.
If any further issues are experienced, please engage Pulsant Support
Virgin Media engineers have restored most of the impacted services but they are still investigating some outstanding network alarms related to the outage
Update from Virgin Media;
The Network Engineers have tested the fibre span between Leeds and Sheffield and have identified a fibre break.
Documentation has been reviewed and the Network Engineers remain engaged, are currently troubleshooting further.
Pulsant are aware of an ongoing Virgin Media issue causing a loss of service on a transmission span between Sheffield and Leeds areas
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