Outage in Pulsant

Unplanned interruption to service in LN-1 DataCentre

Resolved Major
September 05, 2024 - Started 11 months ago - Lasted 4 days
Official incident page

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Outage Details

An unplanned interruption to service in LN-1 DataCentre has been identified. Engineers are currently troubleshooting and further updates will be provided in due course.
Components affected
Pulsant South London
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 09/09/2024 11:06AM

Pulsant can confirm that all services have now restored and are stable. Please contact Pulsant support if you are experiencing any further issues

MONITORING 11 months ago - at 09/06/2024 12:30PM

Pulsant have confirmed a restored level of service to all impacted clients, engineers are carrying out remedial works to restore full resiliency to all clients.

MONITORING 11 months ago - at 09/05/2024 07:07PM

A fix has been implemented and we continue to monitor the status of this.

Please contact Pulsant Support if you are experiencing any further issues.

IDENTIFIED 11 months ago - at 09/05/2024 04:07PM

Pulsant believe that services are starting to recover and clients are being contacted to test.

IDENTIFIED 11 months ago - at 09/05/2024 02:39PM

An unplanned interruption to service in LN-1 DataCentre has been identified.

Engineers are currently troubleshooting and further updates will be provided in due course.

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