Outage in Pulsant

Potential Fibre Fault between IXN LON1 and Telehouse West.

Resolved Minor
February 05, 2025 - Started about 1 month ago - Lasted about 17 hours
Official incident page

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Outage Details

We are currently investigating a potential fibre line fault between third party Data Centres, IXN LON1 and Telehouse West, Cases have been raised with providers and we will provide updates as and when we receive them.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/06/2025 07:54AM

This incident has been resolved.

MONITORING about 1 month ago - at 02/05/2025 05:00PM

A Fix has been implemented and a cable has been patched at Telehouse west.

Service has now restored. We will continue to monitor this and update if any further issues are experienced.

INVESTIGATING about 1 month ago - at 02/05/2025 03:01PM

We are currently investigating a potential fibre line fault between third party Data Centres, IXN LON1 and Telehouse West,

Cases have been raised with providers and we will provide updates as and when we receive them.

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