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Outage in Pulsant

Virgin Media Outage in the Croydon Area

Resolved Minor
December 03, 2025 - Started 5 months ago - Lasted about 8 hours
Official incident page

Incident Report

Pulsant are aware of a Virgin Media outage in the Croydon area causing a loss of service to clients. Virgin Media are conducting checks with in the area and Pulsant are expecting updates soon.
Components affected
Pulsant South London

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/03/2025 10:21PM

The service has remained stable since 16:00

MONITORING 5 months ago - at 12/03/2025 03:32PM

Pulsant are now seeing a recovery of client services in the Croydon area.

Pulsant will follow up with Virgin Media and will continue to monitor.

If you are still seeing an impact please contact Pulsant Support.

INVESTIGATING 5 months ago - at 12/03/2025 02:57PM

Pulsant are aware of a Virgin Media outage in the Croydon area causing a loss of service to clients.

Virgin Media are conducting checks with in the area and Pulsant are expecting updates soon.

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