Outage in Pulsant

Client Portal issues

Resolved Minor
December 09, 2025 - Started 3 days ago - Lasted 2 days
Official incident page

Incident Report

Pulsant are aware of issues with the Client portal not loading, engineers are currently investigating. Please contact Pulsant support via 0345 119 9900 for any urgent issues

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/11/2025 09:15AM

The Client Portal is fully operational and no further issues have been observed after a monitoring period.

MONITORING 3 days ago - at 12/09/2025 03:23PM

Pulsant have implemented a fix, the Client portal is functioning normally. We will continue to monitor these services to ensure continuity and stability.

Please reach out to Pulsant Support if you continue to experience any issues.

INVESTIGATING 3 days ago - at 12/09/2025 12:13PM

Pulsant are aware of issues with the Client portal not loading, engineers are currently investigating.

Please contact Pulsant support via 0345 119 9900 for any urgent issues

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