Check if Pura Mobile App is down, official outages, user-reported issues, and outages map.
Pura Mobile App is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 1 incident for Pura Mobile App since started monitoring Pura status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Pura Mobile App outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Aug 16, 2022
09:11 PM PDT
|
Minor
Our team has identified and implemented a fix for the issue that caused diffusers to fail to load...
|
about 2 hours |
See what users are saying about Pura Mobile App issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Eleanor - The cloudflare verification for the Deliveries page on the app and the Upcominf Shipments page on the mobile site isn’t working. Every time I check “very if you are human”, it takes a few seconds then reloads the verification page. I’m unable to see any upcoming shipments and subscriptions on bot....
Susan - Trying to create new account for several days now and keep getting "we are having technical issues right now". Without being able to create an account the diffuser is unusable so I will have to return it..
Kristen - My device isn’t showing up on the app.
Courtney - Updated the app on 10/01/24 and now it no longer shows any of my devices, including pura car. .
Reagan - My app isn’t loading/working at all .
Jo - App will not come up, trying to stop it..
Tara - Not registering fragrances.
Monitoring Pura since July 2022
Mobile App is part of Pura. Check the Pura's status.
0 incidents in 2025
Pura Mobile App isn't down. You can check Pura Mobile App status and incident details on the top of the page. IsDown continuously monitors Pura Mobile App official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Pura Mobile App is currently operational. You can check Pura Mobile App status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Pura Mobile App being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Pura Mobile App official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pura Mobile App last outage was on August 16, 2022 with the title "Investigating an Issue Causing Diffusers to Fail to Load in App"
IsDown and DownDetector help users determine if Pura is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Pura's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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