Outage in Pylon
Knowledge Base content failing to load
Resolved Minor
June 30, 2026 - Started 20 days ago
- Lasted 22 minutes
Incident Report
Summary AI Generated
A minor incident on Pylon caused some Knowledge Base articles to fail to load. Engineers resolved the issue within 22 minutes by performing a rollback, after which affected articles returned to normal. Systems were placed under continued monitoring following the fix.
We are aware of an issue affecting some Knowledge Base articles failing to load and are actively investigating.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
20 days ago - at 06/30/2026 01:45PM
Our engineers implemented a rollback and affected articles are now loading as expected. We are continuing to monitor our systems.
INVESTIGATING
20 days ago - at 06/30/2026 01:40PM
We are aware of an issue affecting some Knowledge Base articles failing to load and are actively investigating.
Latest Pylon outages
Phones/SMS features not functioning - 5 days ago
Delays in Search on the platform - 5 days ago
Dashboard Login failures - 10 days ago
Pylon dashboard failing to load - 11 days ago
Inbound Email Delays - 14 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
