Outage in Pylon
Inbound Email Delays
Resolved Minor
July 06, 2026 - Started 14 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
**Pylon – Inbound Email Delays (Minor | 2.5 hours)** US customers experienced inbound email delays due to a webhook issue with Pylon's upstream email provider, Postmark. The incident lasted approximately 2.5 hours before Postmark identified the root cause and deployed a fix. Pylon moved to monitoring status following the resolution.
We are aware of an issue impacting US customer inbound email delays and are actively tracking. Our upstream vendor posted on their status page here.
https://status.postmarkapp.com/notices/0rctfahtwuovx3ie-webhook-delays
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Latest Updates ( sorted recent to last )
MONITORING
14 days ago - at 07/06/2026 10:10PM
Our upstream provider identified the issue and deployed a fix. We will continue to monitor.
INVESTIGATING
14 days ago - at 07/06/2026 08:00PM
We are aware of an issue impacting US customer inbound email delays and are actively tracking. Our upstream vendor posted on their status page here.
https://status.postmarkapp.com/notices/0rctfahtwuovx3ie-webhook-delays
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