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Outage in Quad9

Buenos Aires (qaep2) - Significant Packet Loss

Resolved Major
June 20, 2025 - Started 10 months ago - Lasted 3 days
Official incident page

Incident Report

We're experiencing significant packet loss in Buenos Aires, which may result in timeouts or SERVFAIL. It appears to be software related. We are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/23/2025 05:01PM

This has been resolved.

INVESTIGATING 10 months ago - at 06/21/2025 09:14AM

We've been able to reduce the packet loss by %90 since 1:04 UTC on June 21st.

We're continuing to investigate and are aiming to remove the remaining packet loss in the coming days.

INVESTIGATING 10 months ago - at 06/20/2025 03:46PM

We are continuing to bring this PoP in and out of service, as troubleshooting requires us to be "in service" and experience packet loss. We're continuing to investigate.

INVESTIGATING 10 months ago - at 06/20/2025 02:55PM

We're experiencing significant packet loss in Buenos Aires, which may result in timeouts or SERVFAIL. It appears to be software related.

We are investigating.

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