Outage in Quad9

Buenos Aires (qaep2) - Significant Packet Loss

Resolved Major
June 20, 2025 - Started 3 months ago - Lasted 3 days
Official incident page

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Outage Details

We're experiencing significant packet loss in Buenos Aires, which may result in timeouts or SERVFAIL. It appears to be software related. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/23/2025 05:01PM

This has been resolved.

INVESTIGATING 3 months ago - at 06/21/2025 09:14AM

We've been able to reduce the packet loss by %90 since 1:04 UTC on June 21st.

We're continuing to investigate and are aiming to remove the remaining packet loss in the coming days.

INVESTIGATING 3 months ago - at 06/20/2025 03:46PM

We are continuing to bring this PoP in and out of service, as troubleshooting requires us to be "in service" and experience packet loss. We're continuing to investigate.

INVESTIGATING 3 months ago - at 06/20/2025 02:55PM

We're experiencing significant packet loss in Buenos Aires, which may result in timeouts or SERVFAIL. It appears to be software related.

We are investigating.

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