Outage in Quad9

London (LHR) - Site Offline - Service Degredation

Resolved Minor

February 05, 2026 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our London PoP has gone offline, and most UK traffic is routing to Amsterdam. There is some service degradation (timeouts, retries) due to insufficient capacity in Amsterdam to handle all UK traffic. We're working to bring London back online as soon as possible. Issue Start: 8:58 UTC

Components affected

Quad9 Current Status

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/05/2026 12:19PM

The physical network issue has been resolved, and we are back online in London.

Minimal-to-no service degradation was experienced.

We apologize for the delay in update to confirm resolution.

Issue Start: 8:58 UTC
Issue Stop: 10:16 UTC

INVESTIGATING 2 months ago - at 02/05/2026 09:03AM

Our London PoP has gone offline, and most UK traffic is routing to Amsterdam. There is some service degradation (timeouts, retries) due to insufficient capacity in Amsterdam to handle all UK traffic.

We're working to bring London back online as soon as possible.

Issue Start: 8:58 UTC

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