Outage in Quad9
Frankfurt (FRA) - Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Quad9's Frankfurt Point of Presence (PoP) went offline due to network equipment failure, causing traffic to reroute to neighboring locations in Germany and The Netherlands. Users experienced service degradation during peak hours over the 123-hour outage period. The incident was resolved after replacing the affected network equipment and restoring Frankfurt's service announcements.
Our Frankfurt PoP has gone offline, and most of the traffic is routing to the neighboring location in Germany and The Netherlands. Users may experience service level degradation during peak hours.
Components affected
Quad9 Current StatusTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/13/2026 10:48AM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/10/2026 06:52PM
As of 18:04 UTC on March 10th, Frankfurt is announcing services again after replacing the affected network equipment.
We will be monitoring the situation closely for the next few days.
IDENTIFIED
about 1 month ago - at 03/08/2026 07:40AM
We have identified a failure in network equipment, and our partners are working on mitigating the impact.
INVESTIGATING
about 1 month ago - at 03/08/2026 07:35AM
Our Frankfurt PoP has gone offline, and most of the traffic is routing to the neighboring location in Germany and The Netherlands. Users may experience service level degradation during peak hours.
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