Outage in Qualys

US Platform 3: UI Slowness (IM-11751.)

Resolved Minor
September 10, 2024 - Started 10 days ago - Lasted about 15 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is investigating an issue where slowness is observed while navigating on UI. Further updates will be shared as they become available. The ticket reference for this activity is IM-11751.
Components affected
Qualys Passive Scanner (PS) Qualys PCI Compliance (PCI) Qualys Endpoint Detection and Response (EDR) Qualys Policy Compliance (PC) Qualys Patch Management (PM) Qualys Malware Detection (MD) Qualys Threat Protection (TP) Qualys Cloud Agent (CA) Qualys CloudView (CV) Qualys Web Application Scanning (WAS) Qualys Asset Inventory (AI) Qualys Security Configuration Assessment (SCA) Qualys File Integrity Monitoring (FIM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Continuous Monitoring (CM) Qualys Security Assessment Questionnaire (SAQ) Qualys Container Security (CS) Qualys CertView (CERT) Qualys Gateway Service (QGS) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Web Application Firewall (WAF) Qualys AssetView (AV) Qualys Vulnerability Management (VM)
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 09/11/2024 01:21PM

This incident has been resolved.

MONITORING 10 days ago - at 09/11/2024 12:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 09/10/2024 10:11PM

Qualys Cloud Platform Operations is investigating an issue where slowness is observed while navigating on UI.
Further updates will be shared as they become available.

The ticket reference for this activity is IM-11751.

Latest Qualys outages

US Platform 2: Delay in updating Container Security Sensors and Container Status (IM-11739) - 17 days ago
AE Platform 1: Slowness observed on UI (IM-11734) - 22 days ago
IN Platform 1 : Slowness observed while trying to login - 25 days ago
UK Platform 1, US Platform 2, EU Platform 2: Data not visible under Patch Management UI (IM-11718) - about 1 month ago
US Platform 3: Unable to Download WAS Reports (IM-11717) - about 1 month ago

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