Outage in Qualys

EU Platform 1: UI login issues (IM-12038)

Resolved Major
April 18, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted. The Qualys Operations team is investigating the issue. The ticket reference for this activity is IM-12038.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/18/2025 03:05PM

This incident has been resolved.

MONITORING 6 months ago - at 04/18/2025 11:10AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 04/18/2025 10:00AM

EU Platform 1 is currently experiencing a service interruption with the UI login issue. Scans and APIs are also impacted.

The Qualys Operations team is investigating the issue.

The ticket reference for this activity is IM-12038.

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