Outage in Qualys

US Platform 2: UI login issues (IM-12073)

Resolved Major

May 06, 2025 - Started 12 months ago - Lasted 22 minutes
Official incident page

Incident Report

US Platform 2 is currently experiencing a service interruption while logging in. UI and API access are impacted. The Qualys Operations team is investigating the issue.

Components affected

Qualys VMDR Mobile Qualys Total Cloud Qualys Network Passive Sensor (PS) Qualys Security Assessment Questionnaire (SAQ) Qualys Web Application Scanning (WAS) Qualys Patch Management (PM) Qualys Endpoint Detection and Response (EDR) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Malware Detection (MD) Qualys Threat Protection (TP) Qualys CertView (CERT) Qualys Container Security (CS) Qualys Gateway Service (QGS) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Vulnerability Management (VM) Qualys File Integrity Monitoring (FIM) Qualys PCI Compliance (PCI) Qualys Security Configuration Assessment (SCA) Qualys Continuous Monitoring (CM) Qualys Cloud Agent (CA) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys AssetView (AV)

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/06/2025 03:16PM

This incident has been resolved.

INVESTIGATING 12 months ago - at 05/06/2025 02:57PM

US Platform 2 is currently experiencing a service interruption while logging in. UI and API access are impacted.

The Qualys Operations team is investigating the issue.

Latest Qualys outages

EU Platform 2: Delay in VM Scan Processing [IM-12595] - about 4 hours ago

US Platform 1, US Platform 2, US Platform 3, US Platform 4, EU Platform 1, EU Platform 2, AU Platform 1, UK Platform1, AE Platform 1 : Scheduled Reports Impacted (IM-12593) - about 14 hours ago

EU Platform 1: Container Security (CS) Users may experience a delay in scan processing for containers and images from API/UI [IM-12592] - 1 day ago

US Platform 3: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12584) - 3 days ago

US Platform 1, US Platform 2, US Platform 3, EU Platform 2, EU Platform 3 & IN Platform 1: Users are observing a slowness in loading the PA module (IM-12583) - 3 days ago

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