Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Qualys

US Platform 2: Cloud Agent Delta Backlog (IM-12100)

Resolved Minor
May 19, 2025 - Started 11 months ago - Lasted about 15 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue on US Platform 2 causing a Cloud Agent Delta Backlog. Users will notice that the latest information related to the following modules will take longer than expected: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory . Further updates will be shared as they become available. The ticket reference for this incident is IM-12100
Components affected
Qualys Cloud Agent (CA)

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/20/2025 05:32AM

This incident has been resolved.

MONITORING 11 months ago - at 05/20/2025 12:41AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/19/2025 06:06PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 05/19/2025 02:27PM

Qualys Cloud Platform Operations is currently investigating an issue on US Platform 2 causing a Cloud Agent Delta Backlog. Users will notice that the latest information related to the following modules will take longer than expected: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory . Further updates will be shared as they become available. The ticket reference for this incident is IM-12100

Latest Qualys outages

EU Platform 2: Delay in VM Scan Processing [IM-12595] - about 4 hours ago
US Platform 1, US Platform 2, US Platform 3, US Platform 4, EU Platform 1, EU Platform 2, AU Platform 1, UK Platform1, AE Platform 1 : Scheduled Reports Impacted (IM-12593) - about 14 hours ago
EU Platform 1: Container Security (CS) Users may experience a delay in scan processing for containers and images from API/UI [IM-12592] - 1 day ago
US Platform 3: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12584) - 3 days ago
US Platform 1, US Platform 2, US Platform 3, EU Platform 2, EU Platform 3 & IN Platform 1: Users are observing a slowness in loading the PA module (IM-12583) - 3 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook