Outage in Qualys
US Platform 3: Intermittent SAML login issue (IM-12109)
Resolved MinorIncident Report
Qualys Cloud Operations is investigating an issue where users may experience intermittent SAML login issues. Further updates will be provided as they become available. The ticket reference for this incident is IM-12109.
Components affected
Qualys Gateway Service (QGS) Qualys Container Security (CS) Qualys Web Application Scanning (WAS) Qualys Security Assessment Questionnaire (SAQ) Qualys VMDR Mobile Qualys Continuous Monitoring (CM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys CertView (CERT) Qualys Malware Detection (MD) Qualys Cloud Agent (CA) Qualys PCI Compliance (PCI) Qualys Patch Management (PM) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Network Passive Sensor (PS) Qualys Total Cloud Qualys File Integrity Monitoring (FIM) Qualys Endpoint Detection and Response (EDR) Qualys Security Configuration Assessment (SCA) Qualys Threat Protection (TP) Qualys Out-of-Band Configuration Assessment (OCA) Qualys AssetView (AV) Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/24/2025 01:56AM
This incident has been resolved.
MONITORING
11 months ago - at 05/23/2025 11:53PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 05/23/2025 05:17PM
Qualys Cloud Operations has identified and resolved the SAML UI login issue. However, some users may still experience slowness during the login process. Additionally, if accounts have restricted IP access enabled, some users may encounter errors when making API calls. All other functionalities are operating correctly, and the team is actively working on a fix for this issue. Further updates will be provided as they become available. The incident ticket reference is IM-12109.
INVESTIGATING
11 months ago - at 05/23/2025 03:46PM
Qualys Cloud Operations is investigating an issue where users may experience intermittent SAML login issues. Further updates will be provided as they become available. The ticket reference for this incident is IM-12109.
Latest Qualys outages
EU Platform 2: Delay in VM Scan Processing [IM-12595] - about 4 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
