Outage in Qualys

EU Platform 2: Delay in updating the container status (IM-12114)

Resolved Minor
May 28, 2025 - Started 4 days ago - Lasted 3 days
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue that is causing a delay in updating the container status in the CS module on the Qualys EU Platform 2. Users will notice that the update will take longer than expected to appear within the Container Security module. Further updates will be shared as they become available. Ticket reference for this incident: IM-12114
Components affected
Qualys Container Security (CS)
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 05/31/2025 02:37AM

This incident has been resolved.

IDENTIFIED 2 days ago - at 05/29/2025 09:27PM

The Qualys Cloud Platform Operations has identified the issue, and a fix is being prepared for it on the platform. Further updates will be shared as they become available.

INVESTIGATING 4 days ago - at 05/28/2025 12:54AM

Qualys Cloud Platform Operations is currently investigating an issue that is causing a delay in updating the container status in the CS module on the Qualys EU Platform 2. Users will notice that the update will take longer than expected to appear within the Container Security module. Further updates will be shared as they become available.
Ticket reference for this incident: IM-12114

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