Outage in Qualys

US Platform 2: Qualys UI Login Impacted (IM-12140)

Resolved Major
June 06, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue with all the modules on US Platform 2. Further updates will be provided as they become available. Ticket reference for this Incident: IM-12140
Components affected
Qualys CloudView (CV) Qualys Web Application Scanning (WAS) Qualys Continuous Monitoring (CM) Qualys Vulnerability Management (VM) Qualys Cloud Agent (CA) Qualys PCI Compliance (PCI) Qualys Policy Compliance (PC) Qualys Out-of-Band Configuration Assessment (OCA) Qualys File Integrity Monitoring (FIM) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Threat Protection (TP) Qualys Passive Scanner (PS) Qualys Security Configuration Assessment (SCA) Qualys Cert View (CERT) Qualys Malware Detection (MD) Qualys Patch Management (PM) Qualys Container Security (CS) Qualys Security Assessment Questionnaire (SAQ) Qualys Gateway Service (QGS) Qualys Endpoint Detection and Response (EDR) Qualys Asset Inventory (AI) Qualys AssetView (AV)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/07/2025 04:35AM

This incident has been resolved.

MONITORING 4 months ago - at 06/07/2025 03:45AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 06/07/2025 03:44AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 06/07/2025 03:18AM

Qualys Cloud Platform Operations is currently investigating an issue with all the modules on US Platform 2.

Further updates will be provided as they become available.

Ticket reference for this Incident: IM-12140

Latest Qualys outages

US Platform 3: Purge Rules Are Not Executing (IM-12316) - 3 days ago
EU Platform 1: VMDR Dashboards Are Not Loading (IM-12314) - 4 days ago
US Platform 3: Slowness Observed During Login (IM-12311) - 7 days ago
US Platform 1: Issues with the VM and PC scans [IM-12308] - 8 days ago
EU Platform 2 : Login Failure on Portal and API Scans (IM-12307) - 10 days ago

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