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Outage in Qualys

Issue with Sharing Scans from VM to PCI (IM-12157)

Resolved Minor
June 21, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating a problem that prevents the sharing of scans from VM to PCI. While scans are completing successfully in the backend and launching scans from the PCI UI functions properly, users are unable to import scans from VM (Share with PCI). We will provide further updates as more information becomes available. The reference number for this ticket is IM-12157.
Components affected
Qualys PCI Platform Qualys PCI Compliance (PCI)

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/21/2025 10:45AM

This incident has been resolved.

MONITORING 10 months ago - at 06/21/2025 04:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 06/21/2025 04:08AM

Qualys Cloud Platform Operations is currently investigating a problem that prevents the sharing of scans from VM to PCI. While scans are completing successfully in the backend and launching scans from the PCI UI functions properly, users are unable to import scans from VM (Share with PCI). We will provide further updates as more information becomes available. The reference number for this ticket is IM-12157.

Latest Qualys outages

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