Outage in Qualys
US Platforms 1 and US Platform 3: Cloud Agent Delta Backlog (IM-12186)
Resolved MajorIncident Report
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Platforms US 1 and US 3 causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
The Incident ticket for reference: IM-12186
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/20/2025 02:39PM
This incident has been resolved.
MONITORING
9 months ago - at 07/18/2025 09:29PM
We are continuing to monitor for any further issues.
MONITORING
9 months ago - at 07/17/2025 04:08AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 07/17/2025 01:34AM
We are currently investigating this issue.
MONITORING
9 months ago - at 07/15/2025 09:04PM
We are continuing to monitor for any further issues.
MONITORING
9 months ago - at 07/12/2025 08:24PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 07/08/2025 07:21PM
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Platforms US 1 and US 3 causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.
The Incident ticket for reference: IM-12186
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