Outage in Qualys
CA Platform 1: Intermittent slowness observed while logging into portal front (IM-12192)
Resolved MinorIncident Report
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys CA platform 1. As a result, customers may experience issue while logging in/slow performance when logging into QualysGuard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qg1.apps.qualys.ca/fo/scan/scanList.php
Further updates will be provided as they become available.
The ticket reference for this activity is IM-12192.
Components affected
Qualys Vulnerability Management (VM)One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/14/2025 01:30PM
This incident has been resolved.
MONITORING
3 months ago - at 07/14/2025 11:33AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 months ago - at 07/14/2025 11:09AM
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys CA platform 1. As a result, customers may experience issue while logging in/slow performance when logging into QualysGuard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qg1.apps.qualys.ca/fo/scan/scanList.php
Further updates will be provided as they become available.
The ticket reference for this activity is IM-12192.
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