Outage in Qualys

US Platform 2: New Sensor Provisioning Errors in CS (IM-12198)

Resolved Minor
July 16, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Qualys Cloud Operations has identified an issue where new sensors are failing to provision after creation within Container Security. A fix has been identified and is being worked on priority. Further updates will be shared as they become available. The incident ticket for reference is IM-12198
Components affected
Qualys Container Security (CS)

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/16/2025 10:02PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 07/16/2025 07:40PM

Qualys Cloud Operations has identified an issue where new sensors are failing to provision after creation within Container Security. A fix has been identified and is being worked on priority. Further updates will be shared as they become available. The incident ticket for reference is IM-12198

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