Outage in Qualys
UK Platform 01: Slowness during Login (IM-12208)
Resolved MinorIncident Report
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys UK Platform. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qg1.apps.qualys.co.uk/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this activity: IM-12208
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/22/2025 09:54AM
This incident has been resolved.
MONITORING
9 months ago - at 07/22/2025 08:12AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 07/22/2025 07:54AM
The issue has been identified and Qualys Cloud Platform Operations Team is implementing the fix.
INVESTIGATING
9 months ago - at 07/22/2025 07:44AM
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys UK Platform. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.
As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qg1.apps.qualys.co.uk/fo/scan/scanList.php
Further updates will be provided as they become available.
Ticket reference for this activity: IM-12208
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