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Outage in Qualys

Multiple Platforms: Legacy AssetView Re-Directing to Login Page (IM-12212)

Resolved Minor
July 23, 2025 - Started 9 months ago - Lasted 6 days
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue within Legacy AssetView on platforms EU1, EU2, IN1, UK1 and US4 where users who access and navigate through AssetView UI will be re-directed to the Qualys Login page. Further updates will be shared as they become available. The ticket reference for this incident is IM-12212.
Components affected
Qualys AssetView (AV) Qualys AssetView (AV) Qualys AssetView (AV)

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/29/2025 09:19PM

This incident has been resolved.

IDENTIFIED 9 months ago - at 07/24/2025 03:05AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 months ago - at 07/23/2025 08:13PM

Qualys Cloud Platform Operations is currently investigating an issue within Legacy AssetView on platforms EU1, EU2, IN1, UK1 and US4 where users who access and navigate through AssetView UI will be re-directed to the Qualys Login page. Further updates will be shared as they become available. The ticket reference for this incident is IM-12212.

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