Outage in Qualys
US Platform 3: Intermittent Issues with CSV Format Reports Download (IM-12215)
Resolved Minor
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Outage Details
Qualys Cloud Platform Operations team is investigating an issue where some users occasionally receive empty reports when attempting to download in CSV format. This problem may affect some users sporadically.
We will provide further updates as more information becomes available.
The reference ticket number for this incident is (IM-12215).
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/24/2025 12:53AM
This incident has been resolved.
MONITORING
4 days ago - at 07/23/2025 11:50PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 07/23/2025 09:34PM
Qualys Cloud Platform Operations team is investigating an issue where some users occasionally receive empty reports when attempting to download in CSV format. This problem may affect some users sporadically.
We will provide further updates as more information becomes available.
The reference ticket number for this incident is (IM-12215).
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