Outage in Qualys
US Platform 3: Delay in Alert Notifications (IM-12224)
Resolved MinorIncident Report
Qualys Cloud Platform Operations is currently investigating an issue affecting alert notifications. Users may experience delays in receiving alerts for the defined rules associated with the applications VMDR, EDR, and CERTVIEW.
We will provide further updates as they become available.
Ticket reference for this matter: IM-12224
Components affected
Qualys CertView (CERT) Qualys Vulnerability Management (VM) Qualys Endpoint Detection and Response (EDR)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/29/2025 09:21PM
This incident has been resolved.
IDENTIFIED
9 months ago - at 07/29/2025 11:55AM
Fix has been implemented for the VMDR and CERTVIEW. But Users may experience delays in receiving alerts for the defined rules associated with the application's EDR.
We will provide further updates as they become available.
IDENTIFIED
9 months ago - at 07/29/2025 08:37AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 months ago - at 07/29/2025 01:15AM
Qualys Cloud Platform Operations is currently investigating an issue affecting alert notifications. Users may experience delays in receiving alerts for the defined rules associated with the applications VMDR, EDR, and CERTVIEW.
We will provide further updates as they become available.
Ticket reference for this matter: IM-12224
Latest Qualys outages
EU Platform 2: Delay in VM Scan Processing [IM-12595] - 29 minutes ago
US Platform 1, US Platform 2, US Platform 3, US Platform 4, EU Platform 1, EU Platform 2, AU Platform 1, UK Platform1, AE Platform 1 : Scheduled Reports Impacted (IM-12593) - about 10 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
