Outage in Qualys
US Platform 2: Observing intermittent failure on Container Security API requests (IM-12228)
Resolved MinorIncident Report
Qualys Cloud Platform Operations is currently investigating an issue on the US Platform 2. Container Security API requests are taking longer duration than expected and failing intermittently to load the data.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12228.
Components affected
Qualys Container Security (CS) Qualys Cloud Agent (CA) Qualys Security Assessment Questionnaire (SAQ) Qualys AssetView (AV) Qualys Web Application Scanning (WAS) Qualys Threat Protection (TP) Qualys Malware Detection (MD) Qualys Continuous Monitoring (CM)One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/31/2025 01:48PM
This incident has been resolved.
MONITORING
3 months ago - at 07/31/2025 09:14AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 months ago - at 07/30/2025 10:26PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 07/30/2025 09:44PM
Qualys Cloud Platform Operations is currently investigating an issue on the US Platform 2. Container Security API requests are taking longer duration than expected and failing intermittently to load the data.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12228.
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