Outage in Qualys
Multiple Platforms: Legacy AssetView Re-Directing to Login Page (IM-12212)
Resolved MinorIncident Report
Qualys Cloud Platform Operations has identified an issue within Legacy AssetView on platforms EU1, EU2, IN1, UK1, and US4, where users navigating the AssetView UI are being redirected to the Qualys Login page. As a temporary workaround, please use the GAV module in the meantime. We are actively working to fix the AssetView/logout issue and plan to resolve it soon. Further updates will be shared as they become available. The ticket reference for this incident is IM-12212.
Components affected
Qualys AssetView (AV) Qualys AssetView (AV) Qualys AssetView (AV) Qualys AssetView (AV) Qualys AssetView (AV) Qualys AssetView (AV)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/12/2025 08:10AM
This incident has been resolved.
MONITORING
8 months ago - at 08/11/2025 10:17PM
A fix has been implemented for all the platforms except US02, and we are currently monitoring the results.
The fix deployment for the US02 platform is already scheduled and will be completed at the earliest.
IDENTIFIED
8 months ago - at 08/11/2025 09:49AM
We are continuing to work on a fix for this issue.
IDENTIFIED
8 months ago - at 08/06/2025 02:58AM
We have implemented the fix on EU Platform 1,CA Platform 1,IN Platform 1 and UK Platform 1. And we will continue working on the remaining impacted PODs .
IDENTIFIED
8 months ago - at 08/06/2025 02:54AM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 months ago - at 08/01/2025 10:30AM
Qualys Cloud Platform Operations has identified an issue within Legacy AssetView on platforms EU1, EU2, IN1, UK1, and US4, where users navigating the AssetView UI are being redirected to the Qualys Login page. As a temporary workaround, please use the GAV module in the meantime. We are actively working to fix the AssetView/logout issue and plan to resolve it soon. Further updates will be shared as they become available. The ticket reference for this incident is IM-12212.
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