Outage in Qualys
US Platform 1, US Platform 2: Cloud Agent Provision Chirp backlog (IM-12233)
Resolved MinorIncident Report
Qualys Cloud Platform Operations is currently investigating an issue causing delays with Cloud Agent provisioning. The delay will impact the newly installed Agents. Users will notice that Agent provision will take longer than the expected time. However, existing agents will run with no issues. Further updates will be shared as they become available.
Ticket reference for this activity is IM-12233
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/03/2025 04:38AM
This incident has been resolved.
IDENTIFIED
3 months ago - at 08/02/2025 06:38AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 08/02/2025 03:34AM
Qualys Cloud Platform Operations is currently investigating an issue causing delays with Cloud Agent provisioning. The delay will impact the newly installed Agents. Users will notice that Agent provision will take longer than the expected time. However, existing agents will run with no issues. Further updates will be shared as they become available.
Ticket reference for this activity is IM-12233
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