Outage in Qualys
US Platform 3: Slowness Observed During Login (IM-12242)
Resolved MajorIncident Report
The Qualys Cloud Platform Operations team is actively investigating the slowness observed during login. Users may experience delays when attempting to log in.
Note: Scans and API functionality remain unaffected.
As a temporary workaround, users can access their scans and other pages through the following URL: https://qualysguard.qg3.apps.qualys.com/fo/scan/scanList.php
Authentication for customers utilizing MFA will remain interrupted.
Further updates will be provided as they become available.
Incident Reference: IM-12242
Components affected
Qualys Endpoint Detection and Response (EDR) Qualys Cloud Agent (CA) Qualys Gateway Service (QGS) Qualys Vulnerability Management (VM) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Security Assessment Questionnaire (SAQ) Qualys Malware Detection (MD) Qualys Threat Protection (TP) Qualys PCI Compliance (PCI) Qualys Continuous Monitoring (CM) Qualys CertView (CERT) Qualys Patch Management (PM) Qualys Security Configuration Assessment (SCA) Qualys VMDR Mobile Qualys File Integrity Monitoring (FIM) Qualys Network Passive Sensor (PS) Qualys Web Application Scanning (WAS) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Container Security (CS) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Total Cloud Qualys AssetView (AV)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
INVESTIGATING
8 months ago - at 08/08/2025 01:30AM
We are currently investigating this issue.
MONITORING
8 months ago - at 08/08/2025 01:21AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 months ago - at 08/08/2025 12:58AM
The Qualys Cloud Platform Operations team is actively investigating the slowness observed during login. Users may experience delays when attempting to log in.
Note: Scans and API functionality remain unaffected.
As a temporary workaround, users can access their scans and other pages through the following URL: https://qualysguard.qg3.apps.qualys.com/fo/scan/scanList.php
Authentication for customers utilizing MFA will remain interrupted.
Further updates will be provided as they become available.
Incident Reference: IM-12242
Latest Qualys outages
EU Platform 2: Delay in VM Scan Processing [IM-12595] - 31 minutes ago
US Platform 1, US Platform 2, US Platform 3, US Platform 4, EU Platform 1, EU Platform 2, AU Platform 1, UK Platform1, AE Platform 1 : Scheduled Reports Impacted (IM-12593) - about 10 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
