Outage in Qualys

US Platform 2: Cloud Agent Delta Backlog (IM-12249)

Resolved Minor
August 15, 2025 - Started 2 months ago - Lasted 2 days
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users may notice delayed scan data in the UI, and the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. We will share further updates as they become available. The reference number for this incident is IM-12249.
Components affected
Qualys Cloud Agent (CA)

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/17/2025 06:02PM

This incident has been resolved.

MONITORING 2 months ago - at 08/16/2025 12:46AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 08/15/2025 11:10PM

Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users may notice delayed scan data in the UI, and the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. We will share further updates as they become available.
The reference number for this incident is IM-12249.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook