Outage in Qualys
EU Platform 1 : UI Intermittent Login Issue (IM-12285)
Resolved Minor
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Outage Details
Qualys Cloud Platform operations is currently investigating an issue causing intermittent login failures.
API and Scans are working fine.
As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qualys.eu/fo/scan/scanList.php
The ticket reference for this incident is IM-12285
Further updates will be shared as they are received.
Components affected
Qualys Asset Inventory (AI) Qualys Vulnerability Management (VM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Web Application Scanning (WAS) Qualys Threat Protection (TP) Qualys Policy Compliance (PC) Qualys Patch Management (PM) Qualys Malware Detection (MD) Qualys Security Assessment Questionnaire (SAQ) Qualys Gateway Service (QGS) Qualys Cloud Agent (CA) Qualys Container Security (CS) Qualys Endpoint Detection and Response (EDR) Qualys CertView(CERT) Qualys PCI Compliance (PCI) Qualys Security Configuration Assessment (SCA) Qualys File Integrity Monitoring (FIM) Qualys Secure Enterprise Mobility (SEM) Beta Qualys Continuous Monitoring (CM) Qualys Passive Scanner (PS) Qualys CloudView (CV) Qualys AssetView (AV)Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/11/2025 04:44PM
This incident has been resolved.
MONITORING
13 days ago - at 09/11/2025 01:29PM
We are continuing to monitor for any further issues.
MONITORING
13 days ago - at 09/11/2025 01:19PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
13 days ago - at 09/11/2025 12:34PM
Qualys Cloud Platform operations is currently investigating an issue causing intermittent login failures.
API and Scans are working fine.
As a temporary workaround, users can access their scans through the following URL: https://qualysguard.qualys.eu/fo/scan/scanList.php
The ticket reference for this incident is IM-12285
Further updates will be shared as they are received.
Latest Qualys outages
Multiple Platforms: Scan Results Not Merging with Unauthenticated Merge/Correlation Identifier Method (IM-12301) - about 22 hours ago
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