Outage in Qualys

UK Platform 1: Asset information not visible on PM/VMDR (IM-12293)

Resolved Minor
September 16, 2025 - Started 23 days ago - Lasted 1 day
Official incident page

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Outage Details

Qualys Cloud Platform Operations is investigating an issue on the UK Platform 1, where Asset information is not visible on PM/VMDR. Further updates will be shared as they become available. The ticket reference for this activity is IM-12293.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/17/2025 05:56PM

This incident has been resolved.

MONITORING 22 days ago - at 09/17/2025 01:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 09/17/2025 06:20AM

The issue has been identified and Qualys Cloud Platform Operations Team is working on the fix.

INVESTIGATING 23 days ago - at 09/16/2025 05:35PM

Qualys Cloud Platform Operations is investigating an issue on the UK Platform 1, where Asset information is not visible on PM/VMDR.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-12293.

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