Outage in Qualys

IN Platform 1: Connectors are Down [IM-12375]

Resolved Major
November 12, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue on connectors on IN platform. Users will see an impact on connectors run, inventory and evaluation data. Further updates will be shared as they become available. Ticket reference for this incident is IM-12375

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Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 11/13/2025 05:27AM

This incident has been resolved.

MONITORING about 23 hours ago - at 11/13/2025 03:38AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 11/13/2025 12:36AM

Qualys Cloud Platform Operations is currently investigating an issue on connectors on IN platform. Users will see an impact on connectors run, inventory and evaluation data.

Further updates will be shared as they become available.

Ticket reference for this incident is IM-12375

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