Outage in Qualys

EU Platform 2: Connectors Appliance Tab Inaccessible [IM-12376]

Minor
November 13, 2025 - Started about 18 hours ago
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently observing that the Connectors Appliance tab is not loading and is getting redirected to the login page within the EU Platform-2. Further updates will be provided as they become available. The ticket reference for this incident is IM-12376.
Components affected
Qualys Connector Centralization

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Latest Updates ( sorted recent to last )
MONITORING about 17 hours ago - at 11/13/2025 09:30AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 18 hours ago - at 11/13/2025 08:05AM

Qualys Cloud Platform Operations is currently observing that the Connectors Appliance tab is not loading and is getting redirected to the login page within the EU Platform-2.

Further updates will be provided as they become available.

The ticket reference for this incident is IM-12376.

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