Outage in Qualys

EU Platform 1: Unable to View Created Software Packages in CAR [IM-12418]

Resolved Minor
December 09, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

EU Platform 1 is currently experiencing an issue where Users are unable to view Created Software Packages in CAR. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available. The ticket reference for this incident is IM-12418.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/09/2025 04:59PM

This incident has been resolved.

MONITORING 3 days ago - at 12/09/2025 04:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 12/09/2025 03:56PM

EU Platform 1 is currently experiencing an issue where Users are unable to view Created Software Packages in CAR. The Qualys Cloud Platform Operations team is actively investigating the issue. Further updates will be shared as they become available.

The ticket reference for this incident is IM-12418.

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