Outage in Qualys

US Platform 3: 404 Error Reported When Navigating To Agent Configuration Profile Page (IM-12420)

Resolved Minor
December 10, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

Qualys Cloud Operations is investigating an issue where users trying to access the Cloud Agent Configuration Profiles page are currently receiving an HTTP 404 error. Further updates will be shared as they become available. The ticket reference for this incident is IM-12420
Components affected
Qualys Cloud Agent (CA)

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/10/2025 09:57PM

This incident has been resolved.

MONITORING 1 day ago - at 12/10/2025 05:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 12/10/2025 04:26PM

Qualys Cloud Operations is investigating an issue where users trying to access the Cloud Agent Configuration Profiles page are currently receiving an HTTP 404 error. Further updates will be shared as they become available. The ticket reference for this incident is IM-12420

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