Outage in Qualys

US Platform 1: Delay in PA Agent Scan Results (IM-12421)

Resolved Minor
December 10, 2025 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in Policy Audit agent scan processing. Some users will notice a delay in the time it takes data captured via Policy Audit agents to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12421

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 12/11/2025 10:06PM

This incident has been resolved.

MONITORING 1 day ago - at 12/11/2025 02:01AM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 12/11/2025 01:56AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 12/10/2025 05:56PM

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in Policy Audit agent scan processing. Some users will notice a delay in the time it takes data captured via Policy Audit agents to become available in the UI and Reports.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12421

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