Outage in Qualys
US Platform 1: Delay in VM Scan Processing [IM-12423]
Minor
December 11, 2025 - Started about 13 hours ago
Official incident page
Official incident page
Incident Report
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes data captured via VM scans to become available in the UI and Reports.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12423
Components affected
Qualys Vulnerability Management (VM)Need to monitor Qualys outages?
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 12/12/2025 08:49AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 13 hours ago - at 12/11/2025 10:00PM
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes data captured via VM scans to become available in the UI and Reports.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12423
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